Has business communication changed that much?

I have read several articles about the decline of the English language and how people simply don’t communicate well anymore. I have no interest in going into the history of the evolution, but I have noticed more recently that communications from “professional” contacts have been less and less, well, professional.

In my position, I am often seeking out technology vendors or partners for large corporate initiatives. I introduce myself with a formal note that clearly identifies who I am, what my areas of responsibility are, and what I am trying to accomplish by reaching out to someone. I don’t send overly long notes, just the facts, ma’am!

In return, I expect either a brief note or phone call to schedule some time to discuss in more detail. Sometimes that’s the case, but recently, I’ve received responses like this one:

Or, worse yet, this unsolicited email from a hopeful prospective vendor.

Whether right or wrong, these types of communications cause their authors to lose credibility with me.  If you can’t take a few minutes to properly address me, properly introduce yourself, and leave a signature with contact information, why do I want to enter into a business arrangement with you?  Am I wrong on that point?  Is this the new style of business communication?

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Tags: business, communications, corporate, corporate America, email, vendors

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